CreatorFlow for Instagram DM automation
Updated:
CreatorFlow is an Instagram-only comment-to-DM and story-reply automation tool from a Madrid startup, priced flat per workspace with a 500-DM free plan and $15 and $30 paid tiers. Comment-to-DM costs $15 a month for 1,000 contacts and $30 for 10,000 on monthly billing.
- 1K contacts
- $15
- 10K contacts
- $30
- Free plan
- Yes
- Billing
- Flat price
- Meta status
- Official API
- Type
- DM automation app
Instagram features
| Feature | CreatorFlow |
|---|---|
| Send a DM when someone comments | Yes |
| Keyword triggers | Yes |
| Public reply under the comment | No |
| Auto-reply to incoming DMs | Yes |
| Trigger on replies to your stories | Yes |
| Trigger on story mentions | No |
| Trigger on live video comments | No |
| Message new followers | Yes |
| Multi-step flow builder | No |
| Broadcast messages | No |
| AI agent that replies on its own | No |
| Hand the chat to a person | No |
| Shared team inbox | No |
Pricing
| Plan | Per month | Contacts included | |
|---|---|---|---|
| Free | $0 | Yes | |
| Pro | $15 | Yes | |
| Growth | $30 | Yes |
Free plan. 1 Instagram account, 500 automated DMs per month, unlimited automations and keyword triggers, comment-to-DM and story-reply automation, templates. No email gate, follow gate, click tracking or CSV export. Automations pause at the cap until the next month. Pricing page says 'no card'. The vendor's own blog says a card is asked for at signup.
Trial. 14-day free trial on Pro and Growth. Payment method required. Charged automatically at trial end unless cancelled. Free plan is permanent.
The 1,000 and 10,000 contact figures use the cheapest plan that includes comment-to-DM, on monthly billing. The method is on how we compare.
Meta status
- Uses the official Instagram API
- Yes
- Claims Meta Business Partner status
- No
- Listing confirmed in Meta's partner directory
- No
CRM and payments
- Built-in CRM
- Yes
- Payment links
- No
- Take payment inside the chat
- No
Channels and AI
Channels. Instagram.
- AI agent
- No
Security page describes AI features as 'scoped to low-risk use cases like message suggestions and template assistance' with a human in the loop. No AI agent that holds DM conversations is described, and no AI pricing is published.
Reviews elsewhere
We do not publish our own star ratings. These are the public scores we could read in October 2026.
| Site | Score | Reviews |
|---|---|---|
| Capterra (opens in a new tab) | No reviews yet | |
| G2 (opens in a new tab) | No reviews yet | |
| Trustpilot (opens in a new tab) | Rated 4.0 out of 5 | 13 |
Strengths and limits
Where it is strong
- Permanent free plan with 500 DMs a month that includes comment-to-DM, story-reply and keyword-DM automation with unlimited automations.
- Flat price per workspace ($15 or $30 monthly) with no per-contact fees. A viral post uses up the allowance but cannot raise the bill.
- Email gate and follow gate on the $15 Pro plan, with contacts stored in a built-in CRM and exportable as CSV.
- States Meta Tech Provider status (approved December 2025) and official Graph API use. GDPR-aligned with a DPA, as an EU (Spain) company.
Where it falls short
- Instagram only: no Facebook, WhatsApp or other channels, so a Facebook Page needs a second tool.
- DM-metered caps (500 / 5,000 / 10,000 per workspace) pause all automations when reached. Extra capacity is only via paid add-on packs on Pro and Growth.
- No flow builder, AI agent, shared inbox or public API is documented on vendor pages. The product is a single-reply link-delivery tool.
- Company founded in 2025 with a 13-review Trustpilot profile. The vendor's own pages disagree on whether the free plan asks for a card.
Skip it if you need Facebook Messenger, WhatsApp or multi-channel automation. Or if you need branching conversation flows, AI replies or a team inbox. Or if you send well over 10,000 DMs a month per account and want a cheaper per-DM rate than the add-on packs.